Contact the Permit Sales office at (805) 893-2346 or via email at to cancel your ePermit. Any refund or credit is based on the date the permit is actually, cancelled in our system. 

You can return a permit within 24 hours of issuance at no charge. After 24 hours, a $10.00 processing fee is deducted from the refund amount.

Refunds are issued in the payment form in which the original transaction took place. Exceptions may apply.

Depending on the ePermit type you may be eligible for a partial refund.  Please contact our office at (805) 893-2346 or via email at to determine refund eligibility. Some ePermits are non-refundable.

Permits are charged to payroll deduction one month in advance. If a parking permit is returned by the 15th of the month, the permit is cancelled. If a permit is turned in after the 16th, a credit for the following month is given, and a temporary permit is issued for the remainder of the current month. Payroll deduction is terminated by Parking Services separation of employment or if cancelled by the ePermit holder.

Click here to learn more about our Payroll Deduction policy.

University employees must cancel their parking permits upon withdrawal, any type of leave or separation from the University if they have paid for an via payroll deduction.  A pro-rated refund is issued in accordance with the published permit fee and refund schedule upon cancellation.


Please call or visit the Parking Services office if you have further questions about permit refunds.